AstronautAviatorGame.com / Report a Problem / Feedback
Report a Problem / Send Feedback – AstronautAviatorGame.com
Play Now1. Why This Page Exists
We want AstronautAviatorGame.com to be 100 % accurate, fair and user-friendly for Indian players. If you spot an error, outdated statistic, broken link or editorial bias—or if you simply have an idea to improve our coverage—tell us here. Your submission triggers our IT Rules 2021 grievance-redressal workflow.
2. What You Can Report
| Category | Examples |
|---|---|
| Content Errors | Wrong RTP figures, misspelled game titles, obsolete bonus terms |
| Fairness Concerns | Suspected rigged rounds, missing RNG certificates, misleading win claims |
| Responsible-Gaming Issues | Operators ignoring self-exclusion, ads targeting minors |
| Technical Bugs | Broken buttons, page crashes, accessibility problems |
| General Suggestions | New guide topics, UX tweaks, requests for Hindi translations |
3. How to Submit
- Open the Secure Web Form
URL: /report-problem-feedback/ (HTTPS, TLS 1.3) - Choose a Topic
Dropdown: Error / Complaint • Responsible Gaming • Technical Bug • Suggestion - Describe the Issue
Up to 2 000 characters. Please include page URL and screenshot links if possible. - Provide Contact Email (optional but helpful for follow-up)
- Attach Evidence (PNG, JPG, PDF, max 5 MB each)
- Submit – You’ll see an instant confirmation and a unique ticket ID.
- Alternative: Email us directly at [email protected] with the same details.
4. What Happens Next?
| Stage | Timeframe (IST) | Actions |
|---|---|---|
| Acknowledgement | Within 24 h | Auto-email with ticket ID and summary of your report. |
| Initial Review | ≤ 72 h | Assigned editor or compliance officer verifies facts, reproduces bug, or contacts operator. |
| Resolution / Update | ≤ 7 days for standard issues≤ 15 days for complex fairness audits | Page corrected, operator re-rated, or full explanation emailed to you. |
| Closure Notice | Upon fix | Detailed log of steps taken and links to revised content. |
Urgent Responsible-Gaming cases (e.g., operator ignoring self-exclusion) are escalated and addressed within 48 h.
5. Escalation & Appeals
If you are unsatisfied with our response, forward the ticket ID to [email protected]. Our Grievance Officer (per IT Rules 2021)—Ananya Rao, LL.M—will conduct an independent re-assessment within 15 days.
6. Privacy & Data Protection
All submissions are encrypted in transit and stored on ISO 27001-certified servers located in India.
Personal data is retained for 24 months solely for audit and follow-up, then anonymised.
We never share your identity with third-party advertisers or operators without explicit consent.
For full details, read our Privacy Policy.
7. Anti-Retaliation Promise
Reporting a problem will never affect your access to our site or newsletters. We welcome constructive criticism and treat every user with respect.
8. Thank You
Whether it’s a typo or a major fairness alert, your feedback keeps AstronautAviatorGame.com on course. Together we make Astronaut crash-game play safer and smarter for everyone in India.